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Thread: Astro A40 mixamp no voice communication coming in

  1. #1
    Join Date
    Apr 2013
    Posts
    3

    Default Astro A40 mixamp no voice communication coming in

    It was working fine but out of no where there is no voice communication coming in my headset my outgoing voice is working fine but no voice is coming in. If you have any help it would be great! Thanks

  2. #2
    Join Date
    May 2010
    Location
    South Carolina, USA
    Posts
    8,271

    Default

    Which gaming system are you using your A40 Audio System with?

  3. #3
    Join Date
    Apr 2013
    Posts
    3

    Default

    Xbox 360, I'm having to play the voice sound through tv to get it to work.

  4. #4
    Join Date
    Dec 2009
    Location
    England, United Kingdom
    Posts
    17,047

    Default

    Hi hauscatt,

    The first thing I would suggest doing is cleaning down the Xbox LIVE Chat Cable with a soft cloth to ensure that there is no dirt or residue left over from manufacturing which could be causing a bad contact. If you are still unable to hear anyone through your MixAmp, do you have another Xbox 360 Controller that you could test with? If not, could you possibly get a friend or family to lend you one for a couple of minutes?

    - Mitchell

    ASTRO Gaming Forum Moderator
    Open A Support Case |
    ASTRO Gaming US/UK Support | ASTRO Gaming France Support |
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  5. #5
    Join Date
    Apr 2013
    Posts
    3

    Default

    No i have tried it with several different controllers and still no voice communication coming through my headset. My mic is still working and people can hear me but i can't hear other people.

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