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Thread: Opening Astro device manager

  1. #1
    Join Date
    Jan 2013
    Posts
    15

    Default Opening Astro device manager

    I am unable to open the device manager in any browser. As soon as I launch the application it closes instantly.. I also see the process open and close within a second of opening it. Any idea? What else do you need to know to further troubleshoot my casE?

  2. #2
    Join Date
    Mar 2013
    Location
    Canada, MB
    Posts
    36

    Default

    Delete ur cookies/ History

  3. #3
    Join Date
    Dec 2009
    Location
    England, United Kingdom
    Posts
    17,089

    Default

    Hi Jakloom,

    Could you try changing your default browser to something other than Internet Explorer and then disable any security programs such as your Firewalls/Antivirus that could be interfering. Once that has been completed, try loading up the ASTRO Device Manager again.

    Please let us know if you are still having issues and we can assist further.

    - Mitchell

    ASTRO Gaming Forum Moderator
    Open A Support Case |
    ASTRO Gaming US/UK Support | ASTRO Gaming France Support |
    Contact Me | Send me a private message | Send me an email |


  4. #4
    Join Date
    Jan 2013
    Posts
    15

    Default

    No luck, I disabled everything, and have tried IE, Chrome, and Firefox.. to no avail.

  5. #5
    Join Date
    May 2010
    Location
    South Carolina, USA
    Posts
    8,271

    Default

    If possible, try using another computer to install the update

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