Astro Professional Gaming Headsets & Bags

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Thread: How to return product

  1. #1
    Join Date
    Nov 2011
    Posts
    34

    Default How to return product

    Needing to know how to return my products i ordered for a refund

  2. #2
    Join Date
    May 2010
    Location
    South Carolina, USA
    Posts
    8,271

    Default

    Hi J Teezy,

    If you are within your 30 day return period, you can arrange a return through our Support Team

  3. #3
    Join Date
    Nov 2011
    Posts
    34

    Default

    Quote Originally Posted by ASTRO refraxion View Post
    Hi J Teezy,

    If you are within your 30 day return period, you can arrange a return through our Support Team


    Been a week and still no response from support

  4. #4
    Join Date
    Dec 2012
    Posts
    4

    Default

    I have tried the same thing Teezy. I have contacted support and still no reply and it has been several days.
    Last edited by bevo00; 12-27-2012 at 11:03 PM.

  5. #5
    Join Date
    Dec 2009
    Location
    England, United Kingdom
    Posts
    17,060

    Default

    Hi J Teezy and bevo00,

    Could you please drop your support case numbers on this thread and we will mark your cases for review. Apologies about the late responses.

    - Mitchell

    ASTRO Gaming Forum Moderator
    Open A Support Case |
    ASTRO Gaming US/UK Support | ASTRO Gaming France Support |
    Contact Me | Send me a private message | Send me an email |


  6. #6
    Join Date
    Dec 2012
    Posts
    4

    Default

    Mine is #00141135.

  7. #7
    Join Date
    Nov 2012
    Location
    Garland, Texas
    Posts
    21

    Default

    Ya I'm still awaiting for a reply. I would like a refund because of the slow response and terrible quality for $250. Case # 00140745

  8. #8

    Default

    I've been trying to do this too. Haven't heard back from anyone. Case #00140269

  9. #9
    Join Date
    Nov 2011
    Posts
    34

    Default

    Quote Originally Posted by ASTRO Vertigo View Post
    Hi J Teezy and bevo00,

    Could you please drop your support case numbers on this thread and we will mark your cases for review. Apologies about the late responses.

    - Mitchell

    Case #00140321

  10. #10
    Join Date
    Dec 2009
    Location
    England, United Kingdom
    Posts
    17,060

    Default

    Hey everyone.

    I've forwarded your support cases for review. You should hear back on Monday from your support representatives.

    - Mitchell

    ASTRO Gaming Forum Moderator
    Open A Support Case |
    ASTRO Gaming US/UK Support | ASTRO Gaming France Support |
    Contact Me | Send me a private message | Send me an email |


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