Astro Professional Gaming Headsets & Bags

Astro Global

Results 1 to 5 of 5

Thread: Why does my astro a50 turn off by itself?

  1. #1

    Default Why does my astro a50 turn off by itself?

    The battery is fully charge.. When i put on my headset, after 5mins the headset just turn off by itself.. I go on ventrilo a lot to talk to my friends. Sometimes we don't say any words for awhile, but I keep my headset on just in case someone say something..but after 5mins later I hear that beep sound and it goes off..anyway to stop that from happening?

  2. #2
    Join Date
    Nov 2012
    Posts
    68

    Default

    I believe that is a power saving feature. most wireless headsets do that so that if left on, it doesnt drain the battery.

  3. #3
    Join Date
    Dec 2009
    Location
    England, United Kingdom
    Posts
    16,886

    Default

    Hi joaquin1119,

    If no audio is present through the optical cable, the A50 Wireless Headset will switch off to reserve battery.

    Let us know if you need anything else clarifying.

    - Mitchell

    ASTRO Gaming Forum Moderator
    Open A Support Case |
    ASTRO Gaming US/UK Support | ASTRO Gaming France Support |
    Contact Me | Send me a private message | Send me an email |


  4. #4
    Join Date
    Feb 2013
    Posts
    12

    Default

    could you guys like make a setting for this so i decide at least the time needed for no sound till it turns off or to disable the feature ? i always stay with my headphones on my head, and sometimes i turn off music from winamp to select some stuff from youtube or watch a movie, and the headset just wildly turns off.

  5. #5
    Join Date
    Dec 2009
    Location
    England, United Kingdom
    Posts
    16,886

    Default

    Hi katmai,

    Connecting a USB Cable from the A50 Wireless Headset to the A50 MixAmp TX will force it to stay active. Other than that, I can only suggest to post in our suggestion box and we might include the option in a future firmware update.

    - Mitchell

    ASTRO Gaming Forum Moderator
    Open A Support Case |
    ASTRO Gaming US/UK Support | ASTRO Gaming France Support |
    Contact Me | Send me a private message | Send me an email |


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •