Edit: The latest firmware versions (v1.1) are now available HERE. -ASTRO refraxion
ASTRO stanimal here, just want to stop in and give everyone an update on what's going on with our A50s and some of the issues that you may have noticed.
First, we want to thank you all of you for being loyal and awesome customers. You guys rock.
We're actively tracking every issue that's submitted to our support team and posted on our forums to provide you with solutions quickly. As much as we wish every product launch will go perfectly, we'll slave and stay up all night to make sure you have your gear working 100%.
If you’re experiencing any issues, we have an early version our v1 firmware here.
Please note that this is not a final release of our firmware tool. Some of you will have that already installed and for you, we will have a v1.1 firmware update sometime mid-August.
If you have any issues that persist after the firmware update, please continue working with our support team. To keep up to date on firmware updates, please stay tuned to this thread, our Facebook and Twitter.
Lastly, if there is anything we can do differently or clarify, please let us know and we'll do our best to make it happen.
We truly appreciate your patience and understanding as we're working hard to make sure that your ASTRO gear works perfectly. As always, the best way to get customer support is by filing a support ticket here: http://www.astrogaming.com/support
Love you long time,
- ASTRO stanimal