same thing happened to me. astro just sends out defective products they dont test anything. they just want ur money. do what i did and get a refund. astro has gone to ****.

ive gone through 3 at bestbuy and a guy on these forums has gone through 11 a50s and cleared out 2 best buys....terrible

sorry you made me and hundreds feel this way. next time do your jobs and provide a product that is worth the money.

no thanks. returning it for a refund. astro does not deserve anyones business. the company has gone to crap. horrible quality control....letting soooo many headsets that are broken shipped out. you...

ive had the same problem with 3 headsets so far. i just returned one last night to pick up my 3rd and boom same problem. im not about to waste my time driving to exchange it for a 4th. do yourself a...

i can also say the firmware update does not resolve the mic issue. my friend had it and i updated the firmware on it for him and still the mic is crap. not only that but im on my 3rd a40 2013 and the...

ive gone through 3 headsets so far and the sound has cut out on all 3. dont know if i should just get a refund or try a 4th headset. for 249.99 you would think you get a quality WORKING product and...

i updated the firmware on all 3. sound cuts out. its an amp hardware issue. my friend got his and his amp never cut out BUT his mic was broken. its insane how many broken headsets you guys sent out...

i have gone through 3 headsets so far and i need to go to best buy tomorrow again to return the headset because all 3 the sound cut out as soon as there was an explosion. if the 4th headset has a...