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    Hi Teddtedd, Exactly the same as it's an A50...

    Hi Teddtedd,

    Exactly the same as it's an A50 Wireless Headset but with a different colour scheme and presets.

    - Mitchell
  2. Hi ibleedbattlered, Simply connect the A50...

    Hi ibleedbattlered,

    Simply connect the A50 Wireless Transmitter to your Mac via USB and it will show up as a recording device which you can use like any other microphone on the operating system :)...
  3. Hi JayDee_from_HH, The MixAmp Pro 2013 Edition...

    Hi JayDee_from_HH,

    The MixAmp Pro 2013 Edition still has the daisy-chain feature and can even daisy-chain with older MixAmps like the picture above. If it's not working then I suspect it's a cable...
  4. Hi DataDanne, If the audio is coming back on...

    Hi DataDanne,

    If the audio is coming back on it's own, I suspect it might be an issue with your sound card as the audio is handled via the optical cable. If you fully mix towards game on the...
  5. Hi giovinho, It could just be down to how the...

    Hi giovinho,

    It could just be down to how the game is rendering the audio. Different maps have different audio properties.

    - Mitchell
  6. Thanks for letting us know what the resolution...

    Thanks for letting us know what the resolution was, chaseyDog.

    Please let us know if you have any further questions.

    - Mitchell
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    Hi csMLG, If it's not the Xbox LIVE Controller...

    Hi csMLG,

    If it's not the Xbox LIVE Controller Cable then I can only assume it's the controller port on the MixAmp causing the issue. I don't believe it could be anything else as the A40 Audio...
  8. Hi Sierra Bravo, I'm unsure, that's a question...

    Hi Sierra Bravo,

    I'm unsure, that's a question for Microsoft. It's something they are still working on resolving through further operating system updates according to the preview update community....
  9. Hi DarkJoe272, Next to your microphone mute...

    Hi DarkJoe272,

    Next to your microphone mute switch, do you have any other switches?

    - Mitchell
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    Hi Teddtedd, It's normal to hear a slight...

    Hi Teddtedd,

    It's normal to hear a slight humming in the right driver when the microphone is active, this will be covered up by any game and voice audio.

    - Mitchell
  11. Hi alphanu22, We'll be releasing those later...

    Hi alphanu22,

    We'll be releasing those later on I think. Our US team are on PST so they will be getting in the offices around now and setting up for the day :)

    - Mitchell
  12. Hi DataDanne, When you lose the game audio, do...

    Hi DataDanne,

    When you lose the game audio, do you have to do anything to gain it back such as restart the MixAmp or your computer? You will not have to download the A50 Wireless System firmware,...
  13. Hi Brunov, A buzzing microphone is normally...

    Hi Brunov,

    A buzzing microphone is normally caused by something to do with hardware. As your equipment is working fine on the PC, I suspect it might be an issue with the Xbox LIVE Controller...
  14. Hi giovinho, I can't understand why the volume...

    Hi giovinho,

    I can't understand why the volume has decreased either. Are you sure nothing has changed in your setup such as the master volume position or the position between game or voice? Also...
  15. You're welcome, zukok. Please let me know how...

    You're welcome, zukok.

    Please let me know how you get on with the above troubleshooting once you are able to try it. Also remember to disconnect the USB cable from the A50 Wireless Headset so the...
  16. Thanks for letting me know, marquinhovix. I...

    Thanks for letting me know, marquinhovix.

    I can't see anything wrong with the splitter you are using as all it's doing is taking in the HDMI signal and splitting it for two devices. I suspect...
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    HI Slants, No worries. It's easily done :) ...

    HI Slants,

    No worries. It's easily done :)

    Please let me know if I can be of any other assistance.

    - Mitchell
  18. Hi Juice, If you connect the A40 Headset cable...

    Hi Juice,

    If you connect the A40 Headset cable directly into the stereo output on your computer, so don't use the PC Splitter, how does the audio sound then? Can you hear stereo or still mono?
    ...
  19. Hi Dominican, The April Xbox One Controller...

    Hi Dominican,

    The April Xbox One Controller Update should have resolved this. Could you try manually checking for another firmware update using your Xbox One Console?

    1) Go to the Home screen....
  20. Hi Marco, Just as an example, are you using...

    Hi Marco,

    Just as an example, are you using one that looks similar to this? - http://www.amazon.co.uk/Cablesson%C2%AE-SPLITTER-Amplifier-Nendindo-Displays/dp/B0042KY0GY/ref=tag_stp_s2_edpp_url
    ...
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    That's correct, petes67bird. Please let me...

    That's correct, petes67bird.

    Please let me know if you have any further questions.

    - Mitchell
  22. Hi HMCC, Do you have another Xbox 360...

    Hi HMCC,

    Do you have another Xbox 360 Controller that you can test with the MixAmp Pro 2013 Edition?

    - Mitchell
  23. You're welcome for the help, Lelel. Please let...

    You're welcome for the help, Lelel.

    Please let me know if you have any further questions.

    - Mitchell
  24. Hi technocentrix, Are you looking on...

    Hi technocentrix,

    Are you looking on Amazon.com or Amazon.co.uk?

    Cheers,
    - Mitchell
  25. Hi DataDanne, How is the MixAmp Pro 2013...

    Hi DataDanne,

    How is the MixAmp Pro 2013 Edition connected to your computer, via both the optical cable and USB cable?

    - Mitchell
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