Hi kanade,

You will have to open a support case using the link above to have our web team take a look at why you can't login to the website correctly. I apologise for this.

- Mitchell

So you're unable to hear the sound from Skype?

- Mitchell

Hi JeremyEdson,

I had a search all through the ASUS and Creative sound cards and this is what I was able to find. Due to my VPN not working correctly, I was only able to use Amazon.com, Newegg and...

You're welcome, Ghøst :)

Please let us know if you need any other assistance.

- Mitchell

Hi xxkrewmanxx,

If you do wish to exchange the headset through a store, then you might be able to do a swap for the headset only and keep your current MixAmp with you. Other than that, our support...

Hi kornloud2,

We only use premium parts which can caused the increased price on out of warranty repair even if it does seem like a simple fix. Unfortunately, that will be a decision you will need...

Hi AfricanJesus,

Have you installed the latest update for the MixAmp Pro 2013 Edition? We resolve an issue with the noise-gate causing users voices to fade in and out. You can download and install...

Hi nsknike,

Have you ensured that Windows is still set to output to the optical cable and not another output on your sound card? Also, is the Dolby button on your A50 MixAmp TX still functioning...

Hi Rassit,

The 2013 Edition MixAmp Pro offers the following...

- Stream Output – Perfect for livestreaming or game capture, the Stream port is a 3.5mm jack that combines the Dolby mixed Game...

Hi egg(Roll),

I have made a post in your thread.

- Mitchell

Hi egg(Roll),

Sorry to hear your A50 Wireless Headset has locked up. I only have two suggestions which can resolve this.

1) Try holding down the power button for around 30 seconds and see if...

Hi acethieve,

If you switch on the A50 Wireless Headset and raise the master volume quite a bit, when you place the microphone next to your mouth and speak, does it feedback into your headset or...

Hi kanade,

www.astrogaming.com uses a different database to the forums so this will need to be something our web team will have to take a look at as I don't have access at this time. If you can...

Hi TyronexChicken and Breed,

Once we have more information regarding compatibility, we'll make a post through our social channels such as Twitter and Facebook as well as our blog. I'm sorry I...

Hi DreadedR,

You will need to set the speaker configuration to 5.1. I'm unsure on why your other speakers are not testing correctly, my computer does the same although through games and other...

Hi Ado94,

Not quite sure what you mean. Are you not able to hear your friends over Skype correctly?

- Mitchell

Hi Ado94,

Apologies, I didn't understand the question correctly. Do you want to use your A50 Wireless Headset to chat on Skype and just receive audio from your PS3?

- Mitchell

Hi Josh,

It's recommended that you connect the Xbox LIVE Chat Cable to your A50 Wireless Headset and then to your Xbox 360 Controller. Doing it in reverse might cause the controller to not respond...

Hi Ghøst,

The ASUS Xonar U3 has a Mini-TOSLINK Port but does come with an adapter for connecting full sized TOSLINK Optical Cables such as the one included with the A50 Audio System.

- Mitchell

Hi JeremyEdson,

Based off the specifications, I would assume you have the PCI-Express 2.0 16X and PCI slots available which gives us a broader range. I will have a search and post back tomorrow...

Hi tank,

We're aware of the search function not working on the forum. Is there anything specific you wanted searching and I might be able to answer your question or pull up a manual search for...

Hi Ciutchism,

You should receive a response within 24 hours but if we are experiencing higher traffic than normal, then there is a possibility that this might be slightly higher. Our support team...

Hi jv12090,

You've should have received a response by now. Have you checked your spam/junk folders to ensure that nothing has landed in there from us?

- Mitchell

Yep :) I personally believe that assisting people over social media is the future which is why I'm here along with others over Twitter and Facebook. Our support team is probably the best for...

Hi SkullCracker,

Because TS3 is a VOIP program, your internet connection, other people's internet connection or a server could fluctuate your voice depending on the sample rate. As you said you...