This is a issue with Chrome, not with the headset. I would suggest going over to Chromes troubleshoot and looking around. I had this issue but instead of finding a fix I just switched to Firefox

You've totally lost me as to what you want now

I also recall a forum member stating that their headset didn't work with a scuff controller however I can't remember which headset they were using (however theirs didn't work at all with the...

http://imgur.com/a/sOE2T
Use the White tags your name and logo are not there and so the white tag will replace where the image is gray and give a nice look to it.

I want to say that it could be a number of things from the volume that you're listening/playing at to the thing you're listening/playing however I wouldn't of thought it would decrease the battery...

I thought you would have to set the default soundcard to the one with the optical port as your default?
I may be wrong though so don't take my word on it

It could just be that the order has being shipped in two different packages with two separate tracking numbers, open a ticket with support and they'll get back to you asap typically within 48hours.

Good to hear!
Have fun!

Make sure you update to the latest firmware, you can get the update by going to www.astrogaming.com/firmware
Its really simple to follow just download run it and follow the on-screen instructions.
...

Thats not Astro's fault though its the shipping company..
I bought some Custom Tags from America for Delivery to the US I also payed $26 extra for express international however I'm still yet to...

From what I understand sometimes the headcase and the headset/mixamp itself can arrive in a separate delivery. More than a handful of people have had this issue if you just look around a little. Hope...

I took a leap of faith with Astro and updated the firmware just so i can be up to date with everything (im kind of obsessive about that stuff) and it still works flawlessly.

Me too however I'm...

They go through the process of trying to sort out the problem, unable to see or have hands on with the persons product in question is extremely difficult to remedy the problem and so they go through...

Are you really comparing Astro to a company such as Apple or Microsoft?
Apple Employees - 78,200 (2012)
Microsoft Employees - 98,000 (2012)
Astro Studios Employees - 30 (2011)

Even Skullcandy...

Good to hear you got a headset working! They're really amazing, right?!
Enjoy it!
Happy Gaming

If I think I've got it right in my head the way you've got it setup would be going from a input to a input as the Mixamp's Toslink port is meant to be a input only not a output.

How long has it actually been? You say you open one AND closed one a 'few' days ago yet you say you've opened a new one and its been days. It takes anything up to 48hours for a reply however with it...

To be included in the next update (if I remember correctly)

The list is so long because idiots keep on submitting tickets for same issues over and over again, kind of like someone posting in every single thread on the entire forum because they think it will...

Its always like that though, I think its something to do with the amount of data a xbox message can send so it decreases the quality as what you described was exact same with my old Turtle Beach...

This - it is also working perfectly fine after updates.

When I purchased mine the microphone had the volume up and down issue, after the update everything worked perfectly fine.

Unless you can a actual number of the amounts sold and then try to work out the amount of people who have created a support thread for the new 2013 headset (which still wouldn't be accurate) there...

I beg to differ I have a working headset, I've being lurking the forums for little over a week before I decided to purchase.

I think after all the trouble shooting and forums posts of angry customers it would be worth writing a little post about my own personal experience with the A40 + Mixamp 2013.

I ordered on...