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Type: Posts; User: J Teezy

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    Finally got an email back with RMA and return...

    Finally got an email back with RMA and return instructions. Needless to say I rushed to UPS to send my stuff back. Having to pay over $30.00 to send my stuff back in order to get a refund is...
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    So is customer service alive or what? 3 weeks...

    So is customer service alive or what? 3 weeks with nothing but a case number
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    Good luck. Going on 3 weeks with no progress with...

    Good luck. Going on 3 weeks with no progress with customer service
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    It's been almost 3 weeks and I'm still waiting on...

    It's been almost 3 weeks and I'm still waiting on an RMA so I can return my purchase. I will be contacting buysafe and PayPal on Friday
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    Going on the 3 week mark with nothing but a case...

    Going on the 3 week mark with nothing but a case number. If I haven't heard anything by Friday I will be taking action with buysafe and PayPal. This is terrible customer service. Using email as your...
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    Still no response. Astro's support is absolutely...

    Still no response. Astro's support is absolutely terrible. If I don't hear anything very very soon I'm probably going to make a report with the BBB, that's how ridiculous this has become. And what...
  7. join the club, I'm going on close to 3 weeks with...

    join the club, I'm going on close to 3 weeks with no response other than my case number email about returning my product. I've had it with Astro, they will never see a penny from me again and I will...
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    I understand a couple day set back due to holiday...

    I understand a couple day set back due to holiday season but now this has gone beyond that. Still haven't received any follow up. How hard is it to send me instructions with an RMA to return the...
  9. I'm right there with you. Getting very...

    I'm right there with you. Getting very ridiculous and it's down right terrible customer service. The "holiday rush" excuse has worn off now as it has been over 2 weeks since I filled my claim to...
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    This is really ridiculous. I have 2 weeks and...

    This is really ridiculous. I have 2 weeks and still nothing. I understand "holiday" backup but no response in 2 weeks. I need to return this product for a refund ASAP. Customer support is really...
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    still have not heard anything. This is getting a...

    still have not heard anything. This is getting a little frustrating, been almost 2 weeks since I have tried to get information to return my product
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    Case #00140321

    Case #00140321
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    Been a week and still no response from support

    Been a week and still no response from support
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    How to return product

    Needing to know how to return my products i ordered for a refund
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    did that several times. It's still crackling in...

    did that several times. It's still crackling in and out
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    Crackle sound from chat

    Had my a40's less than a month. Today i just started getting a static crackle sound when someone talks. Its not constant more like a just for a second when they say something
  17. Thread: Help

    by J Teezy
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    uh no, i'm not talking about that, i'm talking...

    uh no, i'm not talking about that, i'm talking about the Y adapter for PCs that comes with your headset. My a40 system didnt come with a pc QD just the standard QD. The link posted does not come...
  18. Thread: Help

    by J Teezy
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    or just use the pc cable that came with the...

    or just use the pc cable that came with the headphones
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    can you notice any difference i can't i dont...

    can you notice any difference i can't i dont think. Whats war tapes do?
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    you didnt do your research enough then cause the...

    you didnt do your research enough then cause the astro mixamp has connections for everything too
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    audio setting for bf3

    what audio setting do you guys use for your astros on BF3
  22. Thread: Mic acting up

    by J Teezy
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    Mic acting up

    just got my a40s today and all works well except every so oftern my friends say it sounds like i'm really far from my mic and in order for me to fix it i have to pull the mic out and put in back in. ...
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    well considering the only difference is cosmetics...

    well considering the only difference is cosmetics i think you are the one who can make that decision
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    too bad there's no microsoft store where i live =(

    too bad there's no microsoft store where i live =(
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    Go back to how you use to package the systems

    Go back to including the case, 3 speaker tags, and foam inserts in the full audio system package. You took the case and foam inserts out (yes i know everyone says the inserts don't do anything) and...
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