Unfortunately we're not able to look up your order info from the forums. If you'll submit a ticket to our Support Team they'll be able to let you know where your order stands.

Is your shipping...

Welcome to the forums crypto! Very glad to hear that you're enjoying your new Wireless A40 Audio System. You're very lucky to get that stand as it has been discontinued for quite some time!

As for...

Hey Mewie, just saw this thread. Totally jealous of your trip to Maui, and excellent vid as always.

I take it Socks got that code to ya? ;) The A50s are all kinds of legit.

Very sorry to hear that you're having trouble with your gear. Have you tried resyncing the headset with the TxD (assuming you have A50s since not specified)? You can do this by holding down the power...

If you continue working with our Support Team, they should be able to sell you a replacement cable for your A40s :)

Reposting via Facebook:

Hi Arjun, apologies for any inconvenience. If you haven't already please check the spam folder in the email address you listed when submitting the ticket, as responses...

@Le Crabe: We're glad to hear it's workin' for ya. Happy gaming mate!

@kevikev: That would be correct, the A50's noise gate settings have been adjusted to better suit home environments

Here ya go! :)

We’ve got a Firmware Update hot off the presses for you guys!

Once you have the firmware tool downloaded, plug in your A50, TXD MixAmp, or 2013 MixAmp Pro, and the tool will automatically...

New firmware update for the A50s is ready to go. Update away!

A50 Release Notes:
Version 1.4 (build-04142), Apr 25, 2013
Improved A50 mic audio quality.
Improved A50 mic noise gate....

USB audio cards with Dolby Digital Live and an optical output usually run $50-80, so not too bad. Examples would be the Asus Xonar U3 or the Creative Sound Blaster X-Fi USB

Unfortunately the mic monitoring levels are not adjustable. Make sure that your cables, and especially the red daisy chain connector are fully inserted. The red daisy chain connector can lead to mic...

All known issues we've encountered with the A40s have been remedied via the latest firmware update and a replacement USB cable to those users who experienced a power drop issue (all new systems...

No exact ETA at the moment other than that it's finally in the final stages of testing. Barring any bugs popping up, we're hoping to have it go live within the next week or so

Welcome to the forums Cru! Glad you're enjoying your new Astro gear :)

Stay tuned. Should have something to announce shortly :)

Congrats on the order. Let us know what you think of your new A40s when they arrive!

Sounds like you got them for a steal then :D. Glad you're enjoying your new A40 Audio System! Let us know if we can help ya with anything

Since connecting your A40s directly to your PC results in low mic volume without the MixAmp connected, the issue is likely unrelated to the MixAmp. In your PC's audio settings, could you open your...

That would be an adapter and not really a sound card. You can check to see if your laptop supports DDL by looking in your audio settings, although it's unlikely as it's not really a feature that...

You could simply leave the TxD on for this :)

@syfer: The A50 already has noise isolation with both of those :)

No release date available at the moment. We'll announce here once we have a precise timeframe available!

Lookin great man!!

Hi Skez0, sorry to hear that you're having trouble with your A40s. Have you tried connecting the A40s to another device to test the mic? If not, please do so if possible. Also, try connecting the...