Bottom line is.. Astro MUST fix this issue. I paid good money for a product that I expect to work correctly. In no way should Dolby sound this god awful. Directional sound is terrible as well. I have the TR edition for PS4 that I use on COD 3. I also use a Sony gold headset (which sounds so much better) I'm keeping my new Astros in hope that they will fix this Dolby issue! It's either cheap cords Software or the mixamp hardware I've tried every setting on ps4 and it's only decent with Dolby off. I'm purchasing prior mute cables from 1st and 2nd gen and also a new TR one to make sure it's not those. Also a new toslink optic cable. (Just incase) these are things the people working should do not the consumer!