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Newest firmware PS4 Astro A50's

Discussion in 'Community Support' started by Nezzz, Apr 9, 2018.

  1. Nezzz

    Nezzz ASTRO Private

    Since the Astro command center doesn't ever update automatically like it should can anybody tell me what the current firemare is for the PS4 A50's? Right now I have this:
    Headset version 24327.42
    Base station version 24246.42
  2. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey Nezzz,

    It should be prompting for updates when they are available but I believe you are running the latest version. If you could post back in an hour, I will be able to post back with a manual firmware file for you to update your headset and base station to the latest firmware version.

    - Mitch
  3. bin4ry

    bin4ry ASTRO Private

    I'm also curious about this...

    I'm on the same version as Nezz.
  4. Deplorable

    Deplorable ASTRO Private

    I would like to know this as well. Where is the manual update firmware. I think it has been about an hour.
  5. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hi everyone,

    Our latest firmware is...

    A50 Wireless Headset - 24327.42
    A50 Base Station - 24246.42

    The ASTRO Command Center will prompt for an update once one is available.

    - Mitch
  6. Deplorable

    Deplorable ASTRO Private

  7. a7mad911

    a7mad911 ASTRO Private

    i want the file can you upload it
  8. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey a7mad911,

    What firmware is currently showing through the ASTRO Command Center?

    - Mitch
  9. DaveKing

    DaveKing ASTRO Private

    Hi,

    Bit late to the party but the command center keeps prompting me to update my firmware even though it's current.
    Is there a fix for this?
  10. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey DaveKing,

    Do you have a screenshot of this so I can ask my team for a solution? Also, which version of the A50 Wireless Headset and A50 Base Station are you using?

    - Mitch
  11. DaveKing

    DaveKing ASTRO Private

    Hey Mitch,

    Versions running are Headset: 24327.42 and Base Station 24246.42
  12. DaveKing

    DaveKing ASTRO Private

    here is the screenshot Screen Shot 2018-06-13 at 6.02.08 pm.png
  13. DaveKing

    DaveKing ASTRO Private

    happens every time I plug it in, also won't let me update manually. Both the headset and base station are for PS4 and gen 3
  14. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

  15. h_x_3

    h_x_3 ASTRO Private

    i recently went on a trip i didnt take my astro with me when i came back , I left my headset to charge and its been stuck on red light , and its showing 0% on both the command center and the base station
    Headset fw : 24327.42
    base station fw: 24246.42
  16. h_x_3

    h_x_3 ASTRO Private

    its an ASTRO A50 gen 3
  17. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey h_x_3,

    Are you trying to charge the headset using the docking method?

    - Mitch
  18. h_x_3

    h_x_3 ASTRO Private

    i tried both and it didn't work
  19. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey h_x_3,

    Could you try the following?

    1) Connect a USB cable from the A50 Wireless Headset to a power source such as directly to a console or computer.

    2) Hold down the Game and Dolby button together for 30 seconds and then release. When you do so, the power light should go out for a few seconds and come back on.

    3) Wait a couple of seconds. Does the light now change to amber or not?

    - Mitch
    h_x_3 likes this.
  20. h_x_3

    h_x_3 ASTRO Private

    the light is still red
    and sometimes it goes to amber then goes to red second after , and it still runs out of power instantly

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