Astro Command Center

Discussion in 'Community Support' started by Yannick Leroy, Dec 7, 2017.

  1. Yannick Leroy

    Yannick Leroy ASTRO Private

    Dear Community,

    I recently bought the Astro A50's Gen 3 for PS4/PC.
    Now, I tried to install the Dolby/Command Center software and followed the proces.
    When I hit hit the button it began to install but then this error occured, can anyone help me out pleaseee?
    Error:
    [Logo] ASTRO Gaming A50 Dolby Headset
    Setup Failed
    One or more issues caused the setup to fail. Please fix the issues and then retry setup.
    For more information see the log file.
    0x80070643 - Irreparable error during installation

    I think it has to do something with this: Error 0x80070643: Failed to install MSI package.
    Since thats the only error line Í could find in the log files.

    Your help would highly be appreciated,

    Kind regards,

    Yannick

    EDIT: Downloading it from another device and then installing it on my pc did unfortunately not work. Please help..
  2. Yannick Leroy

    Yannick Leroy ASTRO Private

  3. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey Yannick Leroy,

    Where did you originally try to download it from as that link is our only host of the software which our entire website points to.

    - Mitch
  4. Saber

    Saber ASTRO Private

  5. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey Saber,

    I've checked, and the link on that page is the same as above. Same hosted software. I can't only put this problem down to something either with your computer or your ISP which has caused the download to corrupt the first time.

    - Mitch

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