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Astro A40tr plastic creaking on right side

Discussion in 'Community Support' started by Baz79, Dec 5, 2018.

  1. Baz79

    Baz79 ASTRO Private

    Hello

    Had my A40tr headphones and MixAmp for just over a week, and I’ve noticed the plastic makes a constant creaking sound on the right ear whenever I move or talk, I know this might seem trivial, but it’s rather annoying.

    It’s only the right side and the left is fine, there does seem to be more movement on the right plastic rim of the earcup, just wondering is this normal? Or should it be solid as the left one seems to be, I can easily exchange them at the store but then I’m thinking a new pair could be the same or worse, any comparisons are welcome and I’m just trying to see if this is normal, either way it’s annoying.

    Thanks in advance!
  2. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey Baz79,

    It can be normal but I would advise speaking to our support team on the issue and see what they suggest. It's one of these issues that are difficult to recommend a solution over the forums.

    - Mitch
    Baz79 likes this.
  3. Baz79

    Baz79 ASTRO Private

    Ok I’ll contact them, thanks Mitch.
  4. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Cheers, Baz79.

    Let me know if you need any further assistance over the forums.

    Thanks,
    - Mitch

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