So this is the second time this has happened. The first time I went back to the store to replace the headset because it would turn on or charge. That pair only lasted me a week. Now the new ones that I have had for 2 months did the same thing. I tried to reset them and it didn’t work. Crappy product. Would not recommend to any gamer. Just saying, I had a pair of afterglows that lasted 2 years with no problems.