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A50 gen3 game volume not working

Discussion in 'Community Support' started by dannyrtx, Dec 5, 2018.

  1. dannyrtx

    dannyrtx ASTRO Private

    My Xbox A50 gen3 game volume is not working but the game chat is working btw on pc mode the surround sound does work
  2. dannyrtx

    dannyrtx ASTRO Private

    Gen4 sorry
  3. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey dannyrtx,

    I'm just wondering why you decided to call it a GEN4? We've seen a couple of people mention this name but we don't have a GEN4 and never actually had a GEN3 either.

    What cables are connected to the A50 Base Station and are both the optical cable and USB cable connected directly to your Xbox One?

    - Mitch

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