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A40 TR sound dies randomly- have to reset MixAmp. Never answered.

Discussion in 'Community Support' started by Jazzy, Feb 9, 2019.

  1. Jazzy

    Jazzy ASTRO Private

    After about an hour or two, my Astro's will stop having sound and I need to unplug the power cable and reset it to turn them back on.
    Usually happens during gaming, but sometimes during non gaming.
    No additional sound card, plugged into usb 2.o, custom rig- Amd 1700x cpu.

    A fix for this is necessary. any help is appreciated.
  2. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey Jazzy,

    What firmware is currently running on your MixAmp Pro TR?

    - Mitch
  3. Jazzy

    Jazzy ASTRO Private

    I';m running version 28361.
  4. Jazzy

    Jazzy ASTRO Private

    28361.
  5. ASTRO Vertigo

    ASTRO Vertigo Social Media Team Staff Member

    Hey Jazzy,

    Firmware seems fine there.

    What motherboard are you using and do you have any overclocks enabled on your computer?

    - Mitch

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