View Full Version : Quick Question *New User*
.Legendz.
12-26-2009, 08:29 AM
Hey Guys I have just bought a Astro A40 Head Set with the Mixamp yesterday around 10 AM which I woke up this morning and went back to the Mlg edition and Found that the Mixamp were all out and I would have to wait till July 4th. When I bought my Head set that note was not there.Well I guess what I am asking is will I have to wait for mine to arrive.
ASTRO Warblade
12-26-2009, 09:18 AM
Probably a better question to ask the Support team from Astro. Unfortunately it looks like I'm going to be in this boat as well, as I'm placing my order today. =( Sad stuff. Was hoping to have my Astro's later this week, but it looks like that's not going to happen now.
BTW: It's JANUARY 4th, not July 4th, that the Mixamps will be back in stock.
.Legendz.
12-26-2009, 03:50 PM
Yeah if anyone else could help me out I went back to my conformation email and it did not say that the mix amps were out is it possible that that I could have got the last one please help me.
ASTRO stanimal
12-27-2009, 12:57 PM
Yeah if anyone else could help me out I went back to my conformation email and it did not say that the mix amps were out is it possible that that I could have got the last one please help me.
Hi .Legendz.,
That would be a question for our Support Team (http://www.astrogaming.com/support). If you have any shipping inquiries or questions of any kind, they would be the best people to get in touch with.
- ASTRO Stanimal
TriGrFinGr
12-28-2009, 03:56 PM
I ordered my astro with the mixamp Christmas day at around 1:50 pm central time for the 3 day shipping and mine has not arrived yet.
.Legendz.
12-28-2009, 04:06 PM
Yeah I think this is a bit weird because I have done the same thing and when I have ordered it there was a mixamp avaible I have used the support thing twice and none have helped me with my issue one responce was I will send you a list of people that are getting back ordered and the next 2 days I have gotton zip information about my ordered which is making me quite up set.
ASTRO Warblade
12-28-2009, 04:30 PM
Best to check in with the Support Team TrigrFingr to see the status of when it shipped. Typically, if you ordered after 1pm PST on a Friday, it gets shipped out on Monday. Since Christmas was on Friday (a day when they don't work, as well as shipping doesn't go out that day), it's best to bet that it was sent out today, and will be there for delivery on the 31st.
Atleast be happy you were able to order it when the mixamp was still available. I unfortunately ordered it a day late on the 26th, when it was already showing they were out of stock. =( Maybe they'll still have some available for us late goers or have some cancellations. =P
.Legendz.
12-28-2009, 04:57 PM
Yeah that stinks hopfully they can tell me if my A40 are back ordered or they are being shipped right now.
TriGrFinGr
12-28-2009, 05:23 PM
haha yea i was just hoping to get it before new years eve.
ASTRO stanimal
12-28-2009, 05:53 PM
Hi .Legendz.,
I'm sorry, I'm not following you. If you haven't received a response from your last email from us, please email back. Additionally, can you please send me your case # in a private message?
- ASTRO Stanimal
.Legendz.
12-29-2009, 01:23 PM
Thank you I just got a email letting me know it has been shiped thanks.
Powered by vBulletin® Version 4.1.10 Copyright © 2012 vBulletin Solutions, Inc. All rights reserved.