EirikYeah
12-10-2009, 09:16 AM
Hi. I am having a problem. I tried to order an MLG Astro Gaming a40 Audio System and an MLG Scout Gaming Backpack, but for some reason, I cannot place the order.
When I reach step 3 of the purchase and I click "Submit", I get an error message saying that there is an AVS mismatch and that the billing address does not match the cardholder's address.
I am a Norwegian customer, so the way we write down our addresses might be a bit different from the way U.S. citizens do it.
I obviously filled in the cardholder's full name, the address (Street ##)(also tried the American way, ## Street), the city, state ("outside the US/Canada"), region, postal code, country (Norway), phone and e-mail address.
And of course, I filled in the credit card information, which I am sure is accurate. I used my home address as both the shipping address and the billing address.
However, I still get the error message. I am wondering, what should I do to complete the purchase without getting the error message?
Thanks :).
When I reach step 3 of the purchase and I click "Submit", I get an error message saying that there is an AVS mismatch and that the billing address does not match the cardholder's address.
I am a Norwegian customer, so the way we write down our addresses might be a bit different from the way U.S. citizens do it.
I obviously filled in the cardholder's full name, the address (Street ##)(also tried the American way, ## Street), the city, state ("outside the US/Canada"), region, postal code, country (Norway), phone and e-mail address.
And of course, I filled in the credit card information, which I am sure is accurate. I used my home address as both the shipping address and the billing address.
However, I still get the error message. I am wondering, what should I do to complete the purchase without getting the error message?
Thanks :).