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View Full Version : headset off for repairs!


SocksWthSandals
05-19-2010, 01:57 PM
yup, no more astros for sox for a little while
AcIdC0R3
05-19-2010, 02:09 PM
Damn, already. How many days did you speak with support?
SocksWthSandals
05-19-2010, 02:13 PM
3 days.... one email a day :/
AcIdC0R3
05-19-2010, 02:14 PM
Okay, See people... Astro does take care of their customers. Good job Astro!

Cheers...
SocksWthSandals
05-19-2010, 02:15 PM
yea, no b/s in my case, troubleshooting didnt work and got the ups shipping label right away
Alpha I Omega
05-19-2010, 03:34 PM
yea, no b/s in my case, troubleshooting didnt work and got the ups shipping label right away

lol i need to send mine in, but i cant find a suitable box :(
ASTRO Warblade
05-19-2010, 04:41 PM
Hey socks,

Glad to hear you're getting your headphones fixed and that the Support Team was helpful. Here's hoping for a triumphant return once you get your headphones back. =)

-ASTRO Warblade
SocksWthSandals
05-19-2010, 05:14 PM
they were a little slow but helpful. just dropped it off at ups today, so once i get it back i will return to the ring! thanks for bumping up my cas id!
AllTimeMitch
05-19-2010, 06:21 PM
Shame to hear what's happened but like everyone else said. Hope your repaired one's come back quick :)

- TheHyperVertigo
SocksWthSandals
05-19-2010, 06:46 PM
Shame to hear what's happened but like everyone else said. Hope your repaired one's come back quick :)

- TheHyperVertigo

its old, a little too much disconnecting and reconnecting from the qd without pulling from the plastic part and pulling from the cables themselves :(
AcIdC0R3
05-19-2010, 06:48 PM
Well, I only got one email from Chris Tye. Maybe I'll get the next one tomorrow for my repair. Fingers X.

Cheers...
SocksWthSandals
05-19-2010, 07:05 PM
lets hope so!
AcIdC0R3
05-19-2010, 11:19 PM
Well, Chris didn't contact me. Let's hope he does today. Fingers X

Cheers...
SocksWthSandals
05-20-2010, 01:38 AM
fingers x!
AcIdC0R3
05-20-2010, 01:45 PM
...And what ya know... Viola! Got my UPS return label in the email today. I'll slip it to UPS tomorrow morning. YEAHHHHH! Three days here too Socks. WOW! Chris Tye is the man. He don't mess around...:D

Cheers...

UPDATE: Oops. I almost forgot to give a shout out to Stanimal. I think he had my case bumped. Thanks Stanimal!

- A.
SocksWthSandals
05-20-2010, 02:05 PM
i still think they can offord to send me more than 1 email a day.... but then again what do i know
AcIdC0R3
05-20-2010, 02:07 PM
All I ever got was 2 emails. The first was to troubleshoot and the second was the return label.:)

Cheers...