Astro screw problem?

[iC I Blessed]

A screw randomly fell out of the right hand side of my astros , now voice wont work on that ear of the astros , so i have to use the boom mic on the left hand side which really annoys me , is there anything i can do about this?

[ASTRO stanimal]

Hi iC I Blessed,

That's an inssue that I'd like you to please use our official Astro Gaming Support (http://www.astrogaming.com/support/) page to contact us.

We ask you to go through that webpage for any technical questions or concerns only because it would actually be a better experience for you. This way, we can get back to you quickly, keep track of everything, and provide you with the best possible support experience.

Cheers,

ASTRO Stanimal

[crit]

this also happened to me. lucky, i found the screw and bolted it back on using my fingers the closest fitting screw driver i could find. not trying to be so critical about this but why did you use a triangle headed screw? just a question i always wanted to ask? respond any time...

thanks

[levi]

well...the same thing happened to me and now the whole right side of my headset won't work. Triangle screws probably to make you need astro's support. Not really a DIY situation. Like when Chrysler put the car batteries inside the wheel wells to make it impossible to fix yourself so you had to send it into the shop.

[DJNormsk1]

Same here. My a40s also popped a triangle slotted screw. Lucky I found it and the little washer it has also!!!!!!!!!!
I haven't managed to screw it back in that well and am awaiting a replacment set of phones as I speak....errr type!

DJNormsk1

[AllTimeMitch]

this also happened to me. lucky, i found the screw and bolted it back on using my fingers the closest fitting screw driver i could find. not trying to be so critical about this but why did you use a triangle headed screw? just a question i always wanted to ask? respond any time...

thanks

Many people use the Triangle Screw as it is a very rare to find a driver to match it (There is no shop in the UK that I have found that actually sells one). This stops consumers opening up the product.

- TheHyperVertigo

[shawneb0y]

i just got my astros last week.. i hope this doesnt happen to mines.. how long did it take before the screw popped loose for you guys?

[Izzy]

ive had mine for a year or longer and that hasnt happened yet so i guess im good =)

[capn]

one of mine fell out two and I lost the thicker of the three shims, so the right ear cup is kind of loose. I already left a support question.

Hope I can get a small hardware baggie.