i got a promblem with headset please help

[Bogester iZ Rippin]

when i move the wire that goes from the switch were the mute is it staticky an the mic wont work sometime anyone can help me please i appreciate it

[Champloo]

when i move the wire that goes from the switch were the mute is it staticky an the mic wont work sometime anyone can help me please i appreciate it

I've had the same exact problem... a total of 4 times now. You can't fix it, all you can do is email astro and hope that they send you a non-faulty one next time.

http://img11.imageshack.us/img11/4678/astro1q.jpg

I believe that piece is the culprit, it has been loose in each pair that astro has sent me.

[Bogester iZ Rippin]

Astro if you can reply to this thread it will be apreciated an tell me if theres a way to fix it or send it in to be repaired

[Bogester iZ Rippin]

Astro Gaming Please Answer back and tell me if i can fix it or i half to send it in thank you

[FLeUry]

They are going to tell you this...

If you are looking for technical support on any of our ASTRO Gaming products (A40 Headset, Mixamp, travel gear, etc), please use our official Astro Gaming Support page to contact us.

We ask you to go through that webpage for any technical questions or concerns only because it would actually be a better experience for you. This way, we can get back to you quickly, keep track of everything, and provide you with the best possible support experience.

Cheers,

[ASTRO stanimal]

Just like FLeUry said, but here are a few links. :)

If you are looking for technical support on any of our ASTRO Gaming products (A40 Headset, Mixamp, travel gear, etc), please use our official Astro Gaming Support (http://www.astrogaming.com/support/) page to contact us.

We ask you to go through that webpage for any technical questions or concerns only because it would actually be a better experience for you. This way, we can get back to you quickly, keep track of everything, and provide you with the best possible support experience.

- ASTRO Stanimal

[Bogester iZ Rippin]

yea i emailed Astro They have got back to me with a list of things to try nothing work so i gave them my ordder number an shipping adress hope for good one next time

[Call Me Smoothy]

If that part is always a problem has anyone tried just not unpluging that from that port and just unpluging it straight from the mixamp? if you roll up the cable it still fits in the case and everything, thats what i did today when i stopped playing because i had read this thread and it kinda worried me.

[Bogester iZ Rippin]

yea i shipped it to them they are fixing it now.